Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What materials are used in Nadine Ghosn jewelry?
Each piece is meticulously crafted using 18k gold and high-grade precious stones. We pride ourselves on sourcing conflict-free diamonds and vibrant gemstones to ensure the highest quality and ethical standards.
How long does shipping take for my order?
Standard domestic orders are typically processed within 2-3 business days and delivered within 5-7 business days. For international shipping, please allow 10-14 business days depending on customs clearance.
What is your return and exchange policy?
We accept returns and exchanges on unworn items in their original packaging within 14 days of delivery. Please note that custom-made or personalized pieces are final sale and cannot be returned.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the value of the items.
How can I find my correct ring size?
We provide a comprehensive sizing guide on our website. If you are unsure, we recommend visiting a local jeweler to be professionally measured or contacting our concierge team for assistance.
Are your jewelry pieces covered by a warranty?
Yes, all Nadine Ghosn pieces come with a one-year limited warranty covering manufacturing defects. This does not include coverage for lost items, accidental damage, or normal wear and tear.